Pending and Out for Approval only apply to Forms on Templates with a custom Form Journey configured. Forms on Templates without a Form Journey move directly from Draft to Completed when submitted.

Different Form actions are available based on a Form's current status and a user's permissions.

You can see a Form's current status in the Forms tab. Each status displays to the left of the Form name:

Two additional indicators may also appear to the right of the Form name:

When a Form is created from a Template, it starts as Draft. It remains in Draft until a Form User submits it.

If a Form User leaves the Form Editor before selecting Submit, the Form saves as Draft in the Forms tab and can be returned to later.

On the web app, Draft Forms display with only the Form's name and no status icon.

On the mobile app, Draft Forms display alongside a circular icon with an image of a tabbed sheet of paper.

With a Form open in the Form Editor, access the Form Actions menu to process your Draft Form as needed.

A Form may also remain at current status if it needs to be transferred to somebody else for collaboration.

These statuses only appear on Forms using a custom Form Journey.

Pending means the Form has been submitted at a step and is waiting to be claimed or processed at the next step — typically a Transfer or Send a Form step.

Out for Approval means the Form has been submitted and is waiting on a reviewer to select Approve or Deny at an Approval step.

Use the Approval needed and Assigned to me filters in the Forms tab to quickly find Forms in these states.

A Form reaches Completed status when it has been submitted at the final step of its journey — or when it is submitted on a Template without a custom Form Journey.
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Completed Forms display with a green checkmark icon to the left of the Form name.

[Screenshot of Completed Forms in the Forms list — retain existing screenshot or refresh to show all four statuses]
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Store or externally process Completed Forms as needed.

To transfer a Completed Form, you'll need to reopen it first.

Users with the appropriate permissions can reopen and edit a Completed Form on the web or mobile app.
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🗒️ Note: If you reopen a Form that completed a custom Form Journey, it returns to the default journey (Draft → Completed) — it does not re-enter the custom journey.
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🗒️ Note: If you have Workflows associated with your Form, they may run again when the Form is submitted after reopening.

A reopened Form's status returns to Draft until it is submitted again.

Forms can be locked automatically as part of a Form Journey — for example, when submitted at a journey step or during a Trigger a Workflow step. A locked Form cannot be edited until it is unlocked.

Admins can unlock any Form at any time. See Locking and unlocking Forms for step-by-step instructions.

When someone outside your account submits a Form using a Public Form link, what happens next depends on whether the Template uses a custom Form Journey.

The submitted Form is owned by the person in your account who created the matching Public Form link.

Forms completed using a Public Form link display with a vertical rectangle directly to the left of the Form name.

Advanced and Enterprise accounts can provide their Public Form recipients with the option to save their progress and fill out a Public Form over multiple sessions.If your account does not include save-progress capabilities, any data entered into a Public Form will not be saved if the form is closed. Reopening the same link will require starting over, as no progress is retained.

To save their progress, recipients enter their email address when they create a Form.

They’ll receive a link to reopen their Form, which remains valid for 30 days. A follow-up reminder will be sent 48 hours before their link expires, if they haven’t yet submitted the Form.Users should also be aware that browser or internet connection timeouts may disrupt their session, potentially causing loss of unsaved progress. To avoid this, it is recommended to complete and submit the form in a single session if save-progress features are not enabled.

Once their Form is submitted, it’ll appear in your account.