Mobile app FAQ

Explore our FAQ for answers to the most common mobile app questions from GoFormz users.

Updated over a week ago

Below you'll find common questions that users encounter about the GoFormz mobile app.

Which types of devices can I use with your mobile app?

GoFormz is unable test every device option available for purchase. Below you'll find the device operating systems required and recommended for iOS, Android, and Windows.


iOS 14+ recommended


Android 8.0+ recommended


Version 1809+ recommended

Do all users in my account need the same type of device?

Your users can use a variety of devices to access your account.

Does the mobile app work offline without a data connection?

The GoFormz mobile app will work with or without a data connection.

If your mobile device has a solid data connection and is either open or running in the background, your available Forms and Templates automatically sync with your account every 90 seconds.

You can also manually sync your mobile device if necessary.

Can I be logged in to more than one device at the same time?

Each user can remain logged in to 2 mobile devices, and one web app instance at a time.

Do I need to log out and then back in to get updates within my account?

If you have an active data connection, and the GoFormz mobile app is either open or running in the background, then your available Forms and Templates will automatically sync between your web account and mobile devices.

But - if any new Templates are added, you'll need to manually download them to your device.

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