How We Define a Known Issue
We work on isolating and fixing every product issue that we're aware of. Some issues might not be listed here. We characterize known issues as follows:
The issue is reproducible and consistently produces the unexpected behavior.
Engineers are investigating possible causes for unexpected behavior.
The issue is observed globally and has generated a large number of support cases.
What's NOT a Known Issue
Product outages: Up-to-date outage information is posted within the GoFormz Status Page.
Feature ideas: We'd love to hear your thoughts! Please contact your GoFormz Account Manager to share your ideas.
Low impact issues: We're also working to fix low impact issues but might not list them here. If you think you might be impacted by an issue that's not listed here, please contact our customer support team using the chat button on the bottom right corner of your screen.
Form Editor - Firefox - DateValue including timezone when it should always be UTC
WebApp - If a user presses the back button directly after logging into the Web App, they are shown an error [Workaround: refresh page]
Form Editor - Completing a form via a transfer Template Event does not show "Take Ownership" button
PDF Generator - Firefox - When adding 2 whitespaces in the form name, the downloaded form will have %A0 in the name
Template Editor - Checkbox Groups with no items will remove themselves from list view
Users & Group Page - Changing password on edit user page doesn't indicate whether password fields match or not
Workflow - Renaming a completed form triggers workflows to run
Scheduler - Saving without making changes resets scheduler to default schedule
Forms List - Opening form in a new tab sometimes shows white screen in new tab
Android - App intermittently crashes when 30+ images are added to a form
Mobile - Signature Fields - Display Property "Color" remains black when changed
Windows and Android - Owner name missing from search results when including forms not on device
Windows App - Unable to access account after disconnecting another device
Windows App - Narrow text or number fields are not aligning properly when set to Center
iOS - If Device Region is set to Australia, Offline DataSources do not sync new/updated values
Scheduler - Able to create an invalid cron expression that causes an error when saving workflow
Form Editor - Unable to upload images after they are cropped on Windows
Form Editor - Allow override does not work for table columns
Form Editor - Dropdown default not populated on forms created through the API
Form Editor - After selecting dropdown value, reopening dropdown modal the value isn't populated
Form Editor - Referencing an empty date field with DateValue formula returns 0, causing issues in many formulas
PDF Generator - 90/270 PDF Rotations are misaligning on export (Released to Webapp & iOS only)
Report Scheduler (New) - Editing a schedule can create duplicate schedules
Workflow - File URL Input uses commas in form name a separator
Web App - Users in groups are able to access pages they should not have access to (template list)
Reports (New) - Dates outside of selected filter range are showing in reports
Datasources - Long filter strings cause items to not be returned to form editor
Template Events - Administrator Group shows as transfer option
Form Editor - Date is missing from the form header (last updated time)
Auto Email - Email does not fire if Auto Email is set to send to User (from user list)
API - Date Time and date fields return value and not display value
API - GET Webhook List paging displaying incorrect information
Template Events - Error being thrown when trying to save template event after checking Include PDF
Template Events - Certain unicode characters are converted to ? on email attachments
Template Events with multiple emails in the To or CC fields will not fire
API - Pagination & Total Count are not appearing in headers
Template Events - Email Events do not include Table Data