Option 1: To Clear Browsing Data

  1. On your computer, open Chrome

  2. At the top right, click More

  3. Click More tools Clear browsing data

    and then
  4. At the top, choose a time range. To delete everything, select All time. [this is recommended]

  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.

  6. Click Clear data

  7. Refresh your page using the refresh button in the top left corner of your browser

Option 2: To Clear Cache and Hard Reload

  1. Open Chrome on your computer

  2. Right-click anywhere on the page to show the actions menu

  3. Select "Inspect"

  4. Right-click on the Refresh button in the top left corner of your browser

  5. Select "Empty Cache and Hard Reload"

Chrome help reference documentation


To Clear Browsing History

  1. Open the Safari app on your Mac

  2. Choose History in the top menu of your screen

  3. Select Clear History

  4. Choose how far back you want your browsing history cleared. [recommend all history]

  5. Refresh page

To Clear Cache

  1. Open the Safari app on your Mac

  2. Click on the Safari drop-down menu and select Preferences.

  3. Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.

  4. Select the Develop drop-down menu. Click Empty Caches.

  5. Note: You may want to also clear your browser history (see above)

  6. Refresh page

Safari help reference documentation


  1. Select Settings and more > Settings > Privacy, search, and services

  2. Under Clear browsing data, select Choose what to clear

  3. Choose a time range from the Time range drop-down menu.

  4. Choose the types of data you want to clear (see here for descriptions). For example, you may want to remove browsing history and cookies but keep passwords and form fill data.

  5. Select Clear now

  6. Refresh page

Edge help reference documentation

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