Billing FAQ
Explore our FAQ for answers to the most common billing questions from GoFormz users.
GoFormz Support avatar
Written by GoFormz Support
Updated over a week ago

How do I update the email the address for where invoices and receipts are sent?

Your account invoices and receipts are delivered to the email address set as your Account Billing email.

If you want to update your Account Billing email address, you'll do so on the GoFormz web app. Here you'll open the User Profile drop-down menu in the upper right-hand corner and select Account Details. You'll navigate to the Settings page.

Here, you'll update the Account Billing Email located under the Company Name field. After entering the email, make sure to click Save.

How do I update my billing information?

To update your billing information, in the GoFormz web app open the User Profile drop-down menu in the upper right-hand corner and click Account Details. You'll navigate to the Settings page.

Here, you'll click Billing to navigate to the Billing page where you can update your billing details.

How do I access my invoices?

If you'd like a copy of your account invoices, please contact GoFormz support.

How do I increase my subscription count?

Increate your subscription count on the GoFormz web app on the Billing page.

Click the User Profile menu in the upper right-hand corner and select Account Details. You'll navigate to the Settings page. Next, click Billing.

On the Billing page you can determine your account's user quantity.

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