How do I update the email the address for where invoices and receipts are sent?
How do I update my billing information?
How do I access my invoices?
How do I increase my subscription count?
Q: How do I update the email the address for where invoices and receipts are sent?
A: To update this email, navigate to the Settings page of your account. From the website, click on your initials / profile picture in the upper right corner and then select Account Details. From here you will land on the Settings page where you can update the Account Billing Email located under the Company Name field. After entering the email, make sure to click Save.
Q: How do I update my billing information?
A: This is managed through your account online. From the website, click on your initials / profile picture in the upper right corner and then select Subscription & Billing. From here you can then select Edit Users & Billing on the upper right side of the screen to update your credit card billing information.
Q: How do I access my invoices?
A: For access please submit a support ticket and we will provide you a link where you can view and download your invoices.
Q: How do I increase my subscription count?
A: This is managed through your account online. From the website click on your initials / profile picture in the upper right corner and then select Subscription & Billing. From here, select Edit Users & Billing on the upper right side of your screen. Under Current Subscription you can increase the number of users also know as the subscription count.