Q: How do I update the email the address for where invoices and receipts are sent?
A: This feature is managed internally at GoFormz. For assistance please submit a support ticket including the email address you need added/changed and we will provide a confirmation once the update has been made.
Q: How do I update my billing information?
A: This is managed through your account online. From the website, click on your name in the upper right corner, navigate to the section called Subscription. From here you can then select Billing on the left side of the screen to update your credit card billing information.
Q: How do I access my invoices?
A: For access please submit a support ticket and we will provide you a link where you can view and download your invoices.
Q: How do I increase my subscription count?
A: This is managed through your account online. From the website click on your name in the upper right corner, navigate to Subscription and you will be able to add users as needed.